JustHost Technical Support
In our test, whenever we request for the support, the JustHost staff can always be available. JustHost provides 24×7 100% US-based customer service via toll-free telephone, live chat, email, ticket system, knowledgebase, FAQ, and community forum, with the guarantee that the holding times average less than 30 seconds.
As an interview with JustHost management team, unlike a small web hosting company, today, JustHost has more than 500 full-time employees serving for a million of customers. So, the customer service is guaranteed at JustHost.
JustHost Money Back Guarantee
No matter which hosting package (shared web hosting, VPS or dedicated server) is purchased, the users can enjoy an unconditional 30-day money back guarantee.
Should they be unsatisfied with the service, they can cancel the account and submit a request for a refund. The cancellation process is easy, as it can be submitted via live chat, ticket or phone.
JustHost issue refunds through the same payment method used for payment charges. And domain names, as well as third-party services like SSL certificates, are non-refundable.
• Outstanding customer support
• Multiple websites hosting with just one account
• Excellent business tools
• No setup charge
• No everyday server backups
• VPS hosting is not included
JustHost is an okay host with a very cheap price tag. The best part about JustHost is cheap – they are, in fact, one of the cheapest, so it’s highly recommended for those who are looking for a budget web host. However, I am unsure how JustHost would perform for large sites with lots of data or traffics.