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To Host or not to Host with Hostgator?

Reviewed By: Dhost User & Experts

Top Features

WordPress Integration
24/7 Technical Support
99.9% Uptime Guarantee
45-day Money Back Guarantee
Instant Account Activation
Easy Google Apps Setup
Visit Hostgator Hosting
Custom Score For Hostgator
  • Reliability
  • Pricing
  • User Friendly
  • Support
  • Features

overall Rating

 

3.9
Comments Rating 0 (0 reviews)
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Hostgator Plans & Pricing

Shared Hosting Plans

Plan Name Space Bandwidth Panel Price
Hatchling (Everything Unlimited) unlimited unlimited cPanel $4.86 More Detail
Baby (Everything Unlimited) Unlimited Unlimited cPanel $6.96 More Detail
Business (Everything Unlimited) Unlimited Unmetered cPanel $10.46 More Detail

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
Snappy 500 25 GB 1 Core 512 MB Linux $19.95 More Detail
Snappy 1000 60 GB 1 Core 1 GB Linux $49.95 More Detail
Snappy 2000 120 GB 2 Cores 2 GB Linux $89.95 More Detail
Snappy 4000 165 GB 2 Cores 4 GB Linux $129.95 More Detail
Snappy 8000 240 GB 4 Cores 8 GB Linux $159.95 More Detail

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
Basic 500 GB 2 x 2.3GHz 4 GB Window $174.00 More Detail
Standard 1000 GB 4 x 2.5GHz 4 GB Window $219.00 More Detail
Elite 1000 GB 4 x 2.5GHz 8 GB Window $279.00 More Detail
Pro 1000 GB 4 x 3.3GHz 16 GB Window $374.00 More Detail

anuradha 1

Reviewed By: Anuradha Chawla

Whenever we talk about best Web Hosting providers in the industry, undoubtedly Hostgator comes first in the mind. Hostgator is one of the largest and popular web hosting provider in the industry with 12,000 servers under management and almost 90% customer satisfaction.

However, everything comes with their minus points also. Hostgator also comes with some of the flaws and have conflicting reviews about it. It is normal as different customers have their requirements and expectations.

Here I will share the review based on my personal experience with Hostgator. Before sharing their reviews, let’s first have a look at the company background and history.

Company Background:

Hostgator was founded by Brent Oxley in 2002 while he was in his college. Within some years, Brent grew his business from a one-man operation to over hundred of employees. Now the HostGator has hosted more than 8 million domains for 400,000 customers in all over the world.

Initially, Brent started it in Florida and then after rapid growth of a company, he shifted the company to Texas in 2007. They also have one Indian Branch named http://hostgator.in and a third branch in Brazil with name http://www.hostgator.com.br. They are presently employing more than 200 employees.

Hostgator also ranked 21st on Inc. 5000 in the year 2008 and 239th on Inc. 5000 in the year 2009. Brent Oxley sold the HostGator to EIG(Endurance International Group) in 2012 for $225 (unofficial figure). EIG also acquires other well-known brands like Reseller Club, iPage, Arvixe, etc.

Better Business Bureau(BBB) Rating

I looked at Hostgator profile on the Better Business Bureau’s official website and got that HostGator has been a BBB Accredited Business since 2008 and having an A+ rating (the highest possible rating).

As for customer complaints, there is a total of 291 complaints against the company, out of which 159 issues were related to products and services (i.e., hosting, domain registration, etc.). Now all of the issues are resolved now. Out of 291, 119 complaints are solved the last month.

Whenever I see that, it makes me feel a bit better about a company knowing that crappy companies usually don’t care about their customers and their public image, so they won’t bother responding to every single complaint.

Hostgator Hosting Plans and Pricing

HG covers three different shared hosting plans named: Hatchling, Baby and Business Plan. They also offer Reseller, VPS, and Dedicated Hosting Services as well as offer affiliate programs too. All hosting plans have different hosting services and support features to fit the needs of different users.

They are known mostly as Shared hosting experts, but they do offer decent Shared and dedicated server options also.

Let’s first talk about their Shared Hosting plans. The most basic plan named Hatchling plan is a one domain plan rest all of the features are unlimited, and you can’t purchase the Dedicated IP in this plan.

The hatchling and baby plan comes with free shared certificate and with the business plan you will get the extra features like free private SSL, free dedicated IP and free toll-free number having 100 minutes of free talk time.

Don’t be confused with the options you have at Hostgator, just ask simple questions to yourself before buying hosting service:

Q1: Do you need add-on domains?  If no then go with basic hatchling plan and if yes then simply choose Baby plan for your website.

Q2: Do you need multiple domains with Private SSL and toll-free number then go with Business plan only.

The best thing about the Hostgator plans are that you can upgrade the plan from Hatchling to Baby or Baby to Business Plan is entirely free. You need just to fill the upgrade form, and their technical team will do the needful for you.

So if you are unsure and confused, then I recommend you to go with the lower level plan either hatchling or baby plan and later you can request for up gradation. Let’s have a quick glance on the features and pricing of them:

Hostgator Review
Next, Reseller Hosting is divided into 5 Plans based on the Disk Space, Bandwidth, and Domain Names. Let’s have a quick glance on the features and pricing of them:

Hostgator Review

VPS hosting is divided into five plans. Again, you’ll need to fine-tune your requirements using the interactive price chart to calculate the applicable monthly fee. Let’s have a quick glance on the features and pricing of them:

Hostgator Review

Dedicated servers are priced according to the resources you need. The pricing is the same for both Windows hosting and Linux hosting, but the software obviously differs depending on the OS. Let’s have a quick glance on the features and pricing of them:

Hostgator Review

If in case you want to run Java on servers, you’ll need to buy a VPS or dedicated plan, but Python is already installed on all of HG Servers.

Hostgator Reliability and Server Performance

I had used the Hostgator hosting for four years before I moved to the Cloud based Digital Ocean. But still I have some small blogs hosted still on Hostgator shared Hosting.

Personally, I am always a big fan of Hostgator due to their high server performances. Later in this article, i will also mention the things I like most and bad things about HostGator. My all websites always give me adequate responding time.

As Shared Hosting also affects the search engine rankings so it’s vital to do stick with the fast web host. Also,  HostGator has been in the industry for a very long time, so you can feel safely assured that they are not a scam and will be around for the long term.

Hostgator Uptime/Downtime

HostGator operates their data center from 4 leased facilities, all owned by The Planet, in Texas. UPS power supply, fire detection and 24/7 monitoring by in-house technical staff make sure of the security and safety of their 12,000 servers.

The hardware includes from AT&T and Time Warner. They are currently offering 99.9% uptime guarantee, but they don’t publish any stats ever. All the accounts hosted on their servers are backed up on a weekly basis except for dedicated servers. They charge $15 for that backups to be restored.

They don’t allow overselling on their shared servers and for VPS & Dedicated server you can allow overselling at your risk.

Hostgator Great Support

HostGator support includes Extensive Online Knowledge Base for Common Hosting Issues and 24/7/365 Live Support via Email, Phone, and Chat. 

Their support and billing help is available via their secure portal where clients can log in and can access user forums, watch more than 600 video tutorials and knowledgebase on some of the most common configuration questions you face. This account login credentials are different from your cPanel login details.

This account login credentials are different from your cPanel login details. Host Gator’s CEO promises that if all of your options are exhausted, he’ll handle your ticket himself.

Hostgator Control Panel Options

All Hostgator Plans use latest cPanel software to power their administration consoles. cPanel provides access to all the features you’ll need, including webmail, one-click backups and DNS settings for Google Apps.

You can easily organize tasks like launching e-commerce shopping carts. Using cPanel Backend panel you can quickly collect stats and logs using AWStats, Webalizer, Raw Log Manager, and Error Logs. A web-based file manager will help you keep your server clean and free of junk.

Reseller accounts are also provisioned with cPanel and WHM. Both cPanel and WHM are optional on VPS and HostGator’s Linux dedicated server hosting plans. On VPS Servers, HostGator also provides Virtuozzo Power Panel, an administration package for the server itself.

Hostgator Freebies

There are lots of freebies that comes along with HostGator service plans.

  • The Hostgator Business Shared Plan includes a toll-free number with 100 minutes of free talk time for US Customers only.
  • With each hosting Service plan you can get unlimited disk space and bandwidth, a free website builder and website building tools, approximately 4,000 website templates, free domain transfers, and unlimited mySQL databases.
  • With HostGator Shared hosting plans you can get $100 Adwords credit, and reseller accounts can get a free upgrade to an eNom domain reseller account.
  • Additionally, there are 1-click installs available for all of the major open-source projects, such as WordPress, Joomla, and Magento.

Security

You don’t have to worry about spam because HostGator includes Spam Assassin in each of its packages, a robust spam protection program that effectively keeps unwanted junk emails out of your inbox.

This shared host does not offer a dedicated IP or private SSL at this level but does provide a shared SSL. This is a lower form of protection but still encrypts private information like credit card transactions.

Hostgator Money Back Guarantee or Cancellation Policy

Hostgator offers a 45-day money back guarantee which gives you more than enough time to try out HostGator and make sure that their hosting can serve your needs.

But a full refund is not applicable to dedicated servers. As in dedicated servers, they incurred the admin and installation fees so that is nonrefundable and domain purchases are also nonrefundable.

You have to send the Cancellation request by their particular online cancellation form. Refunds are sent via credit card or PayPal.

The things I like most about Hostgator:

  • 45 Days Money Back Guarantee
  • WordPress Specialized
  • Unlimited Traffic, Emails
  • 24*7 Technical Support
  • 99.9% Uptime Guarantee
  • Ease of Use
  • Eco-Friendly Hosting
  • Affordable Business Hosting Plan

Minus Points of Hostgator:

  • Slow customer support: Their support and technical staff are very knowledgeable and helpful. But still the biggest minus point is their long waiting times to reach out to their professional persons on chat and call. It often takes more than 20, or sometimes 30 minutes to reach them.

If I compare this point to other hosting companies like in motion hosting, Bluehost, etc., they reach out to you within  5 minutes.

I hope the Gators will look into the said problem and fix things up asap. The technical support at Hostgator used to be so good in the past before 2012. The Gator’s live chat support used to be the best for me but not now anymore.

Wrapping Up

HostGator is targeted towards beginners or those that are looking to host simple websites. They offer nice VPS and dedicated options to folks whose sites grow outgrow shared servers.

Plus, HostGator’s been around for over a decade, and they have solid customer support available. If you’re into staying green, HostGator offsets its carbon footprint with wind power.

Considering the company claim that more than 1% of the planet’s internet traffic flows to and from HostGator’s 12,000 servers, that’s a big achievement. Their big technical support, freebies, comprehensive and scalable features make them an ideal choice for a new business that’s looking to grow.

All in all, they offer a rounded feature set for an affordable price with a whole host of extra features to keep loyal customers happy. Have experience with Hostgator? Awesome! Please leave a review below!

For more details or to order Hostgator, visit:

Visit Hostgator Hosting

 

If you found this HostGator review helpful, please share it on Facebook, Twitter, or any other social media sites. Thanks so much for taking the time to read this review.

Hostgator Coupons

HostGator is targeted towards beginners or those that are looking to host simple websites. They offer nice VPS and dedicated options to folks whose websites grow outgrow shared servers. Plus, HostGator’s been around for over a decade and they have solid customer support available.

Directly Click on the “Order Now” button and get an exciting 20% discount on Hostgator hosting plans. For your ease, the coupon code will be automatically inserted when you go to the Hostgator website & place your order.

Get Our Hostgator Hosting Deal
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Key Features

  • WordPress integration
  • 24/7 technical support
  • Unlimited traffic, emails
  • 99.9% uptime guarantee
  • 45-day money-back guarantee

Basic Features

  • Unmetered Bandwidth
  • Unlimited Sub Domains
  • Unlimited FTP Accounts
  • Unlimited Email Accounts
  • Easy to Use Control Panel
  • Latest cPanel Control Panel

Email Features

  • 25 Mailing Lists
  • Prevent spam with SpamAssassi
  • Unlimited POP3 Email Accounts with SMTP
  • WebMail Access: Horde, SquirrelMail, RoundCube
  • Receive your email to your phone via IMAP Support
  • Unlimited Autoresponders, Mail Forwards, Email Aliases

Customer Support

  • 24/7/365 Server Monitoring
  • HostGator Community Forum Access
  • Automatic Weekly Off-Site Data Backups
  • 24/7/365 Premium Support via Phone, Live Chat, and Ticket System (Email)
  • Online Support Portal with over 500+ Video Tutorials and 680+ Help Articles

Advance Features

  • SH Access and Cron Job Scheduling
  • Curl, CPAN, GD Library, ImageMagick
  • CGI, Fast CGI, PHP 5, Ruby on Rails, Perl, Python, SSL
  • Unlimited MySQL Databases with phpMyAdmin Access
  • Web Based File Manager, Hotlink Protection, IP Deny Manager, Redirect URL

Freebies

  • Free Domain Transfer
  • $100 Yahoo!/Bing Credit
  • $100 Google Adwords Offer
  • 4,500 Free Website Templates
  • Free Weebly SiteBuilder and Website Building Tools
  • Free Website Transfer, MySQL Transfer, Script Transfer
  • 52 Free scripts can be instantly installed on your account with a few clicks

Green Web Hosting

  • Climate Friendly, Wind Powered, Certified RECs
  • Used Wind Energy to help offset server emissions
  • Shopping Carts
  • HostGator purchases certified Renewable Energy Credits (REC’s)

Frequently Asked Questions

Yes of course. Gators are WordPress specialized. Their technical team is very knowledgeable and supportive. I think that Hostgator is suitable for people just starting out – especially beginner bloggers looking for that first WordPress setup.
HostGator support includes Extensive Online Knowledge Base for Common Hosting Issues and 24/7/365 Live Support via Email, Phone, and Chat.
You can pay via PayPal or credit card.
Yes expect basic two shared hosting plans, you will get a toll free number with 100 free talk time minutes, and it is for US Customers only.
Yes, you can migrate your WordPress siteHostgator Review easily to Hostgator servers. Even they provide free transfer once for shared hosting plans and unlimited transfer for VPS and Dedicated Server users.
No, They only offer free domain name registration with a domain transfer.
Users have to pay the minimum for one month and you can pay in advance up to 3 years also.
Yes Recurring Prices are higher than registration prices. But if you will pay in advance then you can get good discounts also.
Their guaranteed uptime is 99.9%
Hostgator offers 45-day money-back guarantee.
If you own dedicated server then only HG supports Video streaming. Otherwise, they only support HTTP streaming.
Company is located in Houston, TX.
HostGator operates their data center from 4 leased facilities, all owned by The Planet, in Texas.
All hosting plans except dedicated servers include backups up to 20GB and 20,000 ionode limit automatically on weekly basis. Anyways you can also manually set up the backup in your control panel.
Yes, they do offer cloudflare services on most of the hosting plans. But it is an optional service and added on request.

They do support PHP5, CGI, unlimited MySQL Databases with PHPmyadmin access, Ruby on Rails, Perl , Python, SSI, ASP, ASP.NET2.0, ASP.NET3.5, ASP.NET4.0, ASP.NET4.5, MS SQL Databases access. And VPS and Dedicated serverthe abilityto install any of the languages of your choice.

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